logo

Home / Support / Warranty & Return

Warranty Terms

One year warranty applies to ORVIBO product unless otherwise specified at the time of purchase. Accessories have a warranty of six months when buying used in ORVIBO products. The product warranty remains measured from the date of purchasing

The following cases do not belong to free repair scope.
1. Cleaning of product and wear loss under normal circumstances (such as natural loss of casing,inserting components,aging and wear).
2. Any product failure or damage caused by installation, usage maintenance and storage that are not in accordance with usage instructions.
3. Alter or tear up barcode on products or warranty card without authorization.
4. For those beyond change or warranty period.
5. Product serial number or type on warranty card does not match the product itself.
6. Without getting the permission of ORVIBO, change its inherent structure circuit privately, or dismantling or modifying without authorization.
7. Product damage caused by accident, human abuse/misuse, such as output short circuit, high-voltage input, overload work, high temperature, water inflow, mechanical damage, broken serious oxidation or rusty and etc.
8. Damage caused by transportation loading and un-loading on the way of return for repair.
9. Product failure or damages caused by force majeure such as earthquake, fire, flood lightning and so on.
10. Product failure or damaged caused by any problem other than product design, technology, quality, manufacturing and others.
11. Accessories are not included in free repair scope.

This regulation shall come into effect since the issuing date.
ORVIBO will keep the final interpretation right and revise.

Warranty Extension

Your product comes with a warranty. Sign up within 7 days of receiving your product to claim the extended warranty! Enter your order number to sign up for a warranty extension.

Register your product